Effective April 30, 2018, the Ottawa Police Service Call Centre will change its name to the Ottawa Police Reporting Unit (PRU). At the same time, the hours of operation will be adjusted to correspond with demands from the public for non-urgent matters.
The new hours of operation for the PRU will be 8 am to midnight, seven days a week, 365 days a year. Please note that residents can continue to report non-emergencies online 24 hours a day.
As a reminder, the types of reports that can be reports that can be submitted online at ottawapolice.ca are:
- Theft (excluding theft of passports)
- Lost Property (with a visible serial number or distinct marking such as a custom engraving)
- Mischief/Damage to Property
- Theft from Vehicle
- Traffic Complaints
- Drug Complaints
- Fraud Complaints
- Hate Crimes
- Add information to an existing report
Don’t forget! Our website — ottawapolice.ca — has crime prevention and safety information for you and your family.